IT OPERATIONS MANAGER – CLOSED (INTERNAL) COMPETITION

IT OPERATIONS MANAGER – CLOSED (INTERNAL) COMPETITION

Job Purpose

This role is critical to ensure the smooth and efficient operation of ECN IT infrastructure and systems. The ideal candidate will have a proven track record of being highly technical in nature, managing IT operations, driving process improvements, and leading teams in a highly collaborative environment.

Education, Experience and Requirements

• Minimum 2-year certificate in Computer Science, Information Technology, or a related field.
• Minimum of 5 – 7 years of experience in IT operations management in a service focused delivery model utilizing both in-house staff and vendor community.
• Proven experience leading and managing mid-sized IT teams of 5 – 10 individuals across Service Desk, Server and Network administration with overall experience in IT infrastructure, software development, data management, cybersecurity, cloud computing and working with project management for smooth operational transitions.
• Strong technical skills in areas such as networking, server administration, cloud computing, and cybersecurity.
• Experience with ITIL or other IT service management frameworks.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience in multiple industries.
• Strong analytical and organizational skills.
Four or more of the following certifications are required for consideration.
• Information Technology Infrastructure Library (ITIL) or 5 years successfully managing information technology and software.
• Certified Information Systems Security Professional (CISSP)/ Certified Information Security Manager (CISM) or 3 years successfully managing cyber security for an organization of similar size.
• Cisco Certified Network Associate (CCNA)
• VMWare Certified Professional (VCP)
• CompTIA Certifications:
o CompTIA Security+
o CompTIA Network+
• Cloud Certifications (one or more of the following):
o AWS Certified Cloud Practitioner or Associate or Professional
o Google Foundational / Associate / Professional
o Microsoft Foundational / Associate / Professional
• CIPS ITCP will be considered as an equivalent for one certification.

Working Conditions

Required to work from Monday to Friday 8:30pm – 4:30pm at Enoch Cree Nation Administration Office, while adhering to the Enoch Cree Nation Human Resources Policy & Procedure Manual. Some travel and overtime may be required. May be required to work evenings and weekends.

Closing Date : November 10, 2025

Please submit cover letters & resumes to Human Resource Department

780.470.4505 Ext. 2222 780.470.0463 Show Email

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